Nedbank staff are *******

I bank with Nedbank for many years, however last week, I had online ***** so called & cancelled my Nedbank Cheque card. The very next day my salary was deposited into my account, & immediately R2700, was taken from my account & the reference number of my cancelled cheque card was used. I called Nedbank ***** immediately spoke to a consultant by the name of Ailon Webb, who advised that they administrator from their Rosebank division withdrew my funds. He was resolve & call me back the same day a week later still awaiting his call. I went to my branch & they advised that they do not gave the authority to deal with ***** & assisted with giving Ailon’s superior email and direct number her name is Sindhi Masilela, they see ***** however I must wait for their complete investigation. I have called 10 times on last fruday, including Saturday and today they gave no answers tells me they investigation is not over, cannot guarantee me my funds back as they need to see why my money was taken.

Nedbank I have not authorised any debits. This card was cancelled if I have a money app, why will I take my own funds and hand to a cancelled card. I need my money back, it’s my salary my hard earned income that you at Nedbank have taken and now inconveniencing me as your client.

U 1stly have ******* working in the bank instead of paying me apologising for the ***** on my account you making me make a 1000 calls, a branch visit & still not giving me my money.

This is ***** clear ***** and poor service.”, how can we trust a bank that *****s from us u need to shut down your poor banking institute.

I want my money back *******