Nedbank staff and their treatment.

My Name is Macks Molomo from limpopo mokopane, I have been banking with Nedbank since 1981 when I started working, I have selected Nedbank as a trusted bank compared to all banks until last month when I have witnessed the treatment I have received as an pensioner as an old man as I am. Because I'm banking with nedbank then I have decided to do an investment with them and I told them that my investment must mature in 12 months, then one of their bankers made a mistake she made it to mature every month, okay I see interest that I don't know because Im expecting interest after 12 months, I'm taking myself to Nedbank branch to check and understand why I'm receiving this interests that I don't know, 28 June 2024 that's where I was in a queue and I was number 23 and the tellers are helping number 19, then I'm a pensioner I needed a bathroom i stood up and approached the security and ask him to go out to relive myself and the security told me that I leave the bank I must not come back to the bank "I have 43 years banking with this people I said" why should I be treated like this he said that's the policy and I asked him what must I do, okay I asked them at least to take me to staff toilet still they refused. Then I went out outside the bank to the public toilet about 100 meters from the bank and went there to relive myself and they refused me to enter the bank.. So I'm now leaving the this bank and I'm taking all my savings I am okay with them I've heard enough from them, I was a loyal client for 43 years and this is what I get from them!! I just wanted the word to know how awful nedbank is and how they cant even practice the "Batho Pele" principle.