Nedbank spoilt my holidays

<p>I went to nedbank to withdraw from my investment account. I made a notice at the Phuthaditjhaba branch on Thursday 29 December 2016 and asked to get the funds on the Friday 30 December 2016 at the Bethlehem branch. I was promised that I would get the funds and asked a few times if it would be possible like I always did in the past. I then took a drive to Bethlehem thinking that the process would be seamless as before but get there and was told that I should wait for 7 days. None of the managers didn't even bother explaining why that was the case instead was told that that Phuthaditjhaba branch was the cause of this. The worst excuses and a complete waste of my time and funds trusting Nedbank. My holidays spoilt by this poor service and spent the start of 2017 very badly. </p> <p> </p> <p>To to this day I am still waiting for the funds to clear. </p>