Nedbank : Specialist in messing up any new innovation attempt

Nedbank must be the bank that know how to ruin any technology. They should really not try to innovate. They have a special way a making a mess.

First was the queuing system at their branches. It does not work properly. It seems like it is designed to keep people out of the branch.

Then the new platform they have. I really really hate it. It is way too bulky and you have to go through so many different steps to get something done. It seems as if they read the book on great web design and decided to just do the opposite.

I am really considering moving to FNB just because of the special way you have to mess up every interaction we have with you.