MM
Moloko M

1 reviews | Active since May 2016

22 Dec 2016, 10:32

Nedbank-So Negligent!!!!!

<p>My husband discovered yesterday , after his application for credit was declined at another financial institution, that a Nedbank Credit Card was **********ly opened in his name.</p> <p>I am so disappointed that a credible financial institution can be so negligent. They even delivered the card to the ********.</p> <p>What happened to FICA and making verifications before approval of an account with such a high credit limit.</p> <p>Are the bank so desparate for business that they will compromise their own procedures?</p>

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Replies (1)
Nedbank
Nedbank's reply22 Dec 2016, 12:23
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team