Nedbank sms onslaught

I opted out from Nedbank's marketing "service" on 23 July. In August and again in October they sent me their sms *******. I then opted out again on 25 October.

In November I received yet another sms from them.

I sent screenshots of all this with a letter of complaint to *** email address twice - yeah right, "Your feedback matters'', they say. Haha. No reply, no acknowledgement, nothing. Utterly ignored. If they want a reason when I close my investment accounts next week, this'll be it.

I also complained on the Nedbank Money App, and they tried to call me but I'm unable to take calls. They then sent me an sms that I should phone them - ****** cheek. They ***** up and can't get it together to send me an email? Or at least a text message saying they're sorry and they've corrected the problem and I'll not receive their texts any more. How difficult is that?

In addition, I've since also complained on the App twice more now and nothing (that's FIVE complaints in total, THREE opt outs and irritation on a massive scale). All I've received is an sms asking what my experience with the Complaints team was like, hahahahaaaaaaaaaaaaaaaaa - they got a fat 0, for HELL NO, I'd not recommend them, and yet another OPT OUT.

Ridiculous.