SP
Snethemba P

1 reviews | Active since Jun 2019

16 Sept 2022, 15:32

NEDBANK SMALL BUSINESS SERVICE HAS THE WORST SERVICE.

In my whole entire life I have never experience such a horrible service. I tried opening an a small business account online, filled in a form and the last screen said I must send my FICA documents to an email address provided, I will then receive a call from a banker. After a week of not receiving a call, I called again. I was then told their online system is down they will assist me over the phone and allocate me to a nearest branch to go sign documents *Nedbank Mimosa mall*, I proceeded with a process. After a week of not receiving a call, I left that town since I was only there in business. I then went to the nearest branch *Nedbank brand Road*, I then open an account with a banker there that goes by a name Precious on the 30th of August and she told me my bank card will arrive 2 - 3 working days. Today is the 16th of September I just called to ask if my card hasn't arrived. The call centre tells me they can't pick up any order in a system and the account I opened in Brand Road is not showing. My banker in a system is the one in Bloemfontein Mimosa mall. The only assistance from her will be to send the banker a message asking her to contact me. The last call reference ***0.

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