Nedbank Small Business Nightmare

Small Business Banking Upington

Since I opened a business account with Nedbank I experienced alot of poor service especially with the business division.

Management had no knowledge of the Sage Accounting and Payroll Collaboration with Nedbank.

I registered my company through Nedbank and after registration was successful all else failed.

I expected to be guided financially but staff product knowledge and small business insight is definitely poor.

I learned after 6 months that your business is only recognised properly after 12 to 24 months.

Preparing entrepreneurs properly relating to finances when starting a business is crucial and Nedbank branches in Upington need big time assistance in knowing how to work together without relying on the sole credibility of the personal credit profile of directors vs the growth performance of the company.

Financials from accountants were requested by Luzaine Jacobs when it did not play a significant role in financing.

Dries Strauss received my finance application on Friday, 2 November 2018 from the Kalahari Mall Branch with incomplete documentation I already submitted. Then he requested salary confirmation advice from my accountant costing me more money.

After sending several mails without feedback from Dries, I had to stop my business activity to personally go to the branch to get an answer on the application.

This is unacceptable!