Nedbank simply useless

The following e-mail was sent to the Nedbank website 4 days ago. So far, I have not received the slightest response.<br> <br> <br> <br> Robert Michel <br> <br> <br> Apr 9 (4 days ago)<br> <br> <br> <br> <br> <br> <br> <br> <br> to Nedbank <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Not only is it pretty disgusting to have ones Greenbacks Platinum Visa card replaced by a simple classic visa card, what really gets me is the following:<br> <br> <br> <br> <br> My wife who is not a Nedbank client - she is actually banking with FNB - gets sms notifications when I am using my VISA card, issued in my name and linked to my Nedbank account. After close to 30 years of marriage this is not really an issue, what is an issue though is how unprofessional NEDBANK is.