Nedbank simply does not care about your well being.

On the 29th October 2019 Nedbank debited my account twice for my home loan.

I was penalised because I do not bank with Nedbank by waiting 7 days for the refund to be done but if I banked with them it would have been done the same day.

My concern is that... Your house bond is the largest payment and due to this I could not make it to pay my utilities. I have a mother and a baby at home during the day.

Was promised payment latest Tuesday, nothing was refunded. Was promised payment again Wednesday.

IT IS NOW THE 8TH DAY... and still no refund has been done. If my lights and water gets cut, I highly doubt that Nedbank will pay the reconnetion fee.

So I must pay for their mistake and I must be penalised with a 7 day waiting period because of their error - which is seriously ridiculous....