PR
Pierre R

1 reviews | Active since Jan 2012

13 Jun 2015, 22:29

Nedbank similar to Nigerian *********s

Nedbank still sends me promotional stuff. ..... even after they responded to me Hellopeter complaint and promised NOT to send me future promotional stuff. (My Nedbank complaint reference = CRM 418907)<br> <br> But I still receive Nedbank promotional emails<br> <br> Seems like Nedbank operate similar to the Nigerian *********s ... \someday I will catch you unaware..."<br> <br> * I unsubcribe from the Nedbank emails plus get confirmations.<br> * I go into the Nedbank branch and request they remove my details from their promotions data base<br> * I use Nedbanks internal phone to register my request<br> * I report the problem to Hellopeter<br> <br> But alas ..... Nedbank still sends me promotional stuff!<br> <br> Seems like Nedbank don't really care what clients (or ex-clients) request from them.<br> Seems like Nedbank don't really care to keep to their promises<br> """

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Replies (1)
Nedbank
Nedbank's reply14 Jun 2015, 14:29
Official
Hello pierrel3r,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team