JV
Jacques V

1 reviews | Active since Mar 2015

02 Mar 2015, 21:23

NEDBANK - SHOCKING SERVICE - DISGUSTED!!!

On the 27th of February 2015 I made my way to pick & Pay Cresta to buy a few odds and ends. After getting everything I needed, I made my way to the till to pay. I hand my card to the cashier and to my utter shock my card declines with a message indicating \Transaction declined by your bank."Red in the face and embarrassed to say the least I advise the lady at the till that I will contact the bank and return shortly to make payment and collect the items I had purchased or let me rather say tried to purchase. Immediately thinking the worst"

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Replies (1)
Nedbank
Nedbank's reply03 Mar 2015, 08:11
Official
Hello MNR VELLOEN,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team