JV
Jacques V
1 reviews | Active since Mar 2015
02 Mar 2015, 21:23
NEDBANK - SHOCKING SERVICE - DISGUSTED!!!
On the 27th of February 2015 I made my way to pick & Pay Cresta to buy a few odds and ends. After getting everything I needed, I made my way to the till to pay. I hand my card to the cashier and to my utter shock my card declines with a message indicating \Transaction declined by your bank."Red in the face and embarrassed to say the least I advise the lady at the till that I will contact the bank and return shortly to make payment and collect the items I had purchased or let me rather say tried to purchase. Immediately thinking the worst"
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Replies (1)Nedbank's replyOfficial
03 Mar 2015, 08:11Hello MNR VELLOEN,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Nedbank's reply03 Mar 2015, 08:11
Official
Hello MNR VELLOEN,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
