Nedbank service is so bad at Trade route Lenasia

I must say the service at Nedbank Trade Route was unacceptable, My experience was so bad that now i have to put my concerns on Hellopeter to get someone to help me. I app**** for a bank account online which was successful and a week later i received an sms that i should go to collect my card which i did, But when i got to Nedbank i was first customer in the bank. I explain to the lady at the front that i came to pick up my card which she gave me a number and tells me to sit which I'm now sitting for about 15mins, i get to the teller and the lady asks me what's my number when i did tell her she asks me if this is my number which now I'm confused as to why she will be asking me that, then i tell her why would this not be my number, she tells me that the number was cancelled so now I'm upset because I'm waiting so long to be helped and now she's busy phoning to find out why my number was cancelled, then she takes her own time to get my card and just hands it to me without even opening to show me where the pin is or explain what i should do next. Then i get a message after 2 weeks telling me my account is missing information and i need to go to the bank again or my account will be blocked. I go to the bank again and now speak to the manager who said my account needs to be FICA which now my account is still not FICA, and now its 3 days and my salary now will be going into this account and my account is still not actives and the people I have spoken to about 4 people and there is no luck. My debit orders need to go out and now I'm stuck. I went to the bank 3 times already and no one can help me I'm still waiting for phone calls that they have sorted this out but nothing and now I had to change my account last min and now unpaid debit orders are going to go through who will pay for that fees?