NEDBANK service

In February 2019 Nedbank stopped emailing me my statements for the above account. Strangely I receive my credit card and investment account every month. I have now been to 3 branches of Nedbank, made too many calls to remember to the call centre. Nedbank say that they have tried to contact me unsuccessfully. When they call, they hang up before you can start a conversation, and then say they tried calling! I know I can print my statements off the internet, but I want them emailed to me so that I can save the documents.

I WANT THIS PROBLEM SORTED OUT!

What do I have to do to get someone to actually help me!