Nedbank send imali fail

<p>I used nedbank send imali. Transferred R990. The system allowed the transfer and only after the transfer was complete did I receive an sms to say that the Atm might not have the correct notes.</p> <p> </p> <p>My husband who was stranded could not withdraw the amount because the atm did not have R20 notes. I called Nedbank who told me that it could not reverse the transaction. When I told the agent it was poor service, she told me I accepted the terms and conditions and will have to wait for 7 days for the transfer to be reversed.</p> <p> </p> <p>I could also not do a new transaction because the limit had been exceeded.</p> <p> </p> <p>Should your service not advise before the transaction is complete that the notes may not be available. What is the point of the sms? It's too late at that point.</p> <p> </p> <p>Absa's cashsend allows you to reverse a transaction. Surely Nedbank can do better than this *******.</p>