NEDBANK - SECURITY COMPROMISE AND *****

"*** - NEDBANK - NOTICE OF PERSONAL INFORMATION SECURITY COMPROMISE" We are Nedbank clients and actually convinced that a ********/***** syndicate is likely prevalent and maybe active from within Nedbank. My wife received a call from a lady claiming that she was from Nedbank (approx 18 months ago). This woman had all my wife`s personal banking details such as ID, Nedbank account number, tel number, balance, address and all else. This obviously was extremely convincing and clearly had access and was privy to all our Nedbank client info. My wife unfortunately fell for the very convincing **** and provided this Nedbank "staff" member sensitive information at her request. Shortly thereafter a few thousand rand went missing from my wife's account. This was immediately reported but quite amazing Nedbank was afterwards "not able" to determine, track or take any steps to recover the amount and neither were able to ascertain where it had gone to ?? What a hugely successful ****..!! After much deliberation and thought we unfortunately back then decided to stick with Nedbank. Now again another abhorrent, sick and nauseating story has appeared from Nedbank. My wife today (28 Feb 2024) received a Nedbank message from a Ben Van Der Merwe *** ***). In the message she had been informed by Ben Van Der Merwe that certain Nedbank staff members had "erroneously" provided privileged information on our account to an unwarranted and likely *****ulent third party. !!!! The cherry on the cake is that this giving/handing out of our account information apparently, and according to Ben vd Merwe occurred during September 2023. !!! Six months ago. Man, is this unbelievable or what. Wow...seriously. What a great, comforting and wonderful message. Congrats and thanks a mill Nedbank. Really doing very well. The number provided for this Ben vd Merwe was called three times today. Not surprising not any of the calls was taken and/or answered. We went further and called another Nedbank service number ***. We spoke with a lady by the name of Palesa. She really was unwilling, almost reluctant to assist in any way. After expressing my huge dissatisfaction she then just dropped and hung up the call. This was 28 Feb @ 11;40. We persisted and again called ***. The whole sad story had to be told and repeated again to another consultant. That was also 28 Feb and at 12:05. She was asked to play back the entire conversation (which was recorded) to her manager. We were assured that this would receive urgent attention and be escalated. Needless to say that it is now at this moment in the writing many hours later without even a hint of any feedback from Nedbank. We really hope that other Nedbank clients would be so fortunate as to not experience this horrid service. We will be leaving Nedbank with immediate effect....Good god, what a good riddance.