Nedbank Security a JOKE!!!!!

Last year my cellphone and bank card was ******, my account was emptied while waiting to be served, and I told them what happened, still made me wait an hour, only some of my money was recovered...I locked my account for 2 months before using it again.... yesterday I found ***** commitment in the same account while my cards was locked at home....why is Nedbank security so pathetic??? I will be closing all my accounts once this is settled....with Nedbank you need to watch your money every 5 minutes or someone will just help themselves!!!!!