Nedbank Savings Account

I app**** for a savings account on-line with Nedbank in 2012 and never went to a branch to open the account with documentation. I never received any more communication from Nedbank in this regard until recently when they started sending me SMSs and letters claiming that I owe them fees that accrued on this account. I called Nedbank on ***on the 14th of October 2015 and was advised that I need t go to a branch to close the account. <br> <br> First of all, Nedbank never notified me of the existence of this account but now I have to pay them to close it. I need Nedbank to close this account without inconveniencing me and to stop sending me harassing SMSs about this account.