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drobisj D

1 reviews | Active since Sept 2016

06 Dec 2016, 12:43

Nedbank: SAs worst bank

<p>It has now been 5 days since I requested Nedbank benmore to transfer funds to my external account and this has not been auctioned.</p> <p>it has now been 5 days since I requested someone in the branch AND the call centre to provide me with an explanation as to how my available balance is wrong.</p> <p>it has now been 3 days since I posted my first negative review about Nedbank requesting assistance.</p> <p> </p> <p>One would expect better from such an esteemed institution, but clearly they do not care about their clients. I need a response AND A SOLUTION by COB today or else this will have to be escalated.</p>

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Replies (1)
Nedbank
Nedbank's reply06 Dec 2016, 15:39
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team