Nedbank Sandton City and Mrs De Gama(consultant)

Good day I went to bank to enquire whether I can qualify for a credit card, I was assisted by a lady with a Surname of Mrs De Gama, she told me that if I do qualify i will be notified with an sms and will take it from there. So after sometime I got an sms stating that my card was ready and I should come to the branch with my ID Card to collect the card. Because I was not understanding what that sms was implying I decided to go to the branch and I requested to talk to her and tell her about the sms I got. She told me that she didn't understand why I had to receive that sms because we didn't conclude anything with regards to the credit card. Because of that sms I then told her to investigate and tell me what is happening because I don't remember signing or agreeing on anything with regards to the credit card. She then called another colleague of hers and apparently her colleague has had a client complaining about the same issue of having things accepted without the client being aware of such. I then told Mrs De Gama, that because of ********** things that are happening at that branch even if they approve me for a credit card I don't want it. So on the 10th of April I receive an e statement for that credit card I called the branch immediately because I don't have a card and i never accepted anything with regards to the opening of the credit card, but now the statement states that I have to pay a monthly fee which is crazy. I'm not going to pay for anything that I didn't sign up for this is just ***** on so many levels.

I want the Sandton branch to take care of this, and after that they will loose me as their client. I can be reached on: *** Tshepiso Tlhwale