1 reviews | Active since Mar 2011
Nedbank - Samsung Pay just too much tech for them
Nedbank - The only bank in SA who cannot link your Visa Card to Samsung pay for NFC payments. Their branch staff does not know what Samsung pay is, what NFC payments are and are totally clueless and then provide you with false information how to correct it. When you phone their *** number, you wait for hours and get transfered from one dept to the other, to end up that they will come back to you... 3 times they promised to come back to me - never happened.
The first time, the reason was authorization from Visa is a problem and its with "management".
The second time - apparently, due to security concerns it must be loaded manually from their side.
Phoned today again - the problem is some "Visa Channel" that is not working and they will come back to me. Technology and Nedbank seems to be a problem.
