SS
Sanjay S

1 reviews | Active since Mar 2011

07 Apr 2015, 13:39

Nedbank, SAA Voyager - the worse Bank Loyalty Card

Nedbanks credit card and the linked South Africa Airways Voyager programme has to be the worse credit card and loyalty programme ever. <br> <br> We never receive any correspondence or updates from Nedbank or Voyager of points or free tickets and when I call or e-mail to enquire about this - I never get any response or get incorrect information.<br> <br> In this day of customer service - this is really pathetic.<br> <br> I would not advise anyone to join Nedbank or Voyager - FNB is the way to go.

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Replies (1)
Nedbank
Nedbank's reply07 Apr 2015, 13:44
Official
Hello ssd320,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team