Nedbank SAA Voyager credit card PATHETIC

<p>I saw that another customer had the same problem with the same people at Nedbank Voyager card div in Dec 2016. </p> <p>First I noticed that I did not receive miles for some transactions done on my card in 2016. There was a large transaction which I lodge a complain for with Nedbank and after many phonecalls and furstration the miles were credited on my summary.</p> <p>Now: I have never used the companion ticket after 12 years qualifying for it. When I tried to book it 2 weeks ago I was told that I do not qualify. I knew that that is not true and I draw all the statements to prove it. I lodge a complain and begged Nedbank CC to correct the error but they kept on telling me that the matter has been 'escalated'. I tried everything as I wanted to book the tickets urgently and plan accordingly.</p> <p>Each time speaking to a different person, Leon, Shirona, Chantal, Laikan and eventually Kash Naidoo which is the manager. The promises you get from these people are like empty tin cans dragging behind a just married couple... brings you nothing.</p> <p>How difficult can it be to add the total and communucate to Voyager? I could get any 3 year old to do it, yet Nedbank CC have some hidden agenda to make any possible exuse in the book not to correct their mistakes!</p>