Nedbank SA – ABSOLUTELY DISGUSTED AND FED UP

@Nedbank SA – ABSOLUTELY DISGUSTED AND FED UP I am beyond angry. This is one of the worst banking experiences I have ever had.Nedbank took R8,078.71 from my account on the 17th without my consent, despite a clear home loan agreement that my bond is deducted on the LAST day of the month. That is an unauthorised debit, plain and simple.What followed was chaos, lies, and pure arrogance from your Home Collections Department: • 18th 08:40 – Consultant told me the refund was already processed. LIE. • 19th 08:21 – Consultant Mosa changed the story and then HUNG UP ON ME. • 19th 08:42 – Manager Azni Davids blamed ME, claimed an SMS was sent (never received), and repeatedly said it’s “not Nedbank’s problem”. So let me get this straight: You take my money without permission You give conflicting stories You hang up on me You refuse to fix YOUR mistake And then you tell me it’s MY fault? That is arrogant, negligent, and completely unacceptable for a bank trusted with people’s homes and livelihoods.An SMS is NOT consent. Taking money without authorisation is NOT acceptable. Treating customers like this is NOT how a reputable bank operates.If this is how Nedbank treats loyal, paying customers, then Nedbank does not deserve my business.Unless this money is IMMEDIATELY refunded, I will: • Escalate to the Banking Ombudsman • Continue exposing this treatment publicly • Move my home loan and motor vehicle finance to another banks that values customers.

Nedbank has shown zero accountability, zero respect, and zero customer care.Fix this. Refund my money. Because you are losing customers. Note: The money you took is for buying my kids clothes and food.