Nedbank's ticket system is a joke

<p>I've honestly had enough of Nedbank. It's probably the most backwards bank in South Africa, if not in the world. A few months ago, my husband and I went to East Rand mall to collect his credit card. We were issued a ticket number and ended up waiting more than two hours to collect a credit card! How shocking is that. People who came in after us, were served before us. We went and complained and were told: Sorry, there is nothing they can do about it. People who come in first, should be served first, regardless of your needs, or are only certain customers important? Anyway, since that day i've avoided East Rand mall like the plague. So, today when I walked into your Northmead branch, my heart sank when I saw the pathethic ticket system has now been implemented there as well. i was there to pick up a cheque card and got my ticket and sat down. As i was sitting there people who came in after me were served before me. I sat there for 30 mins without any end in sight - just to collect a card! Previously this would have taken me 10 minutes. i got up and left without collecting my card. Nedbank, you can keep my cheque card, because i don't want it anymore. </p>