Nedbank rubs salt into South Africans' many, wounds.

I have a platinum card and credit card with Nedbank. This also falls under their exclusive lifestyle banking division.

Let me tell you about the zero respect you can expect from the bank.

I have been offered a limit increase on my credit card on numerous occasions.

I am aware that this is subject to NCR regulations and affordability but let me give you an example and you decide if this is customer respect.

The repeatedly complete the application. Thereafter it declines due to possibly affordability. That I have no problem with.

Days later I keep receiving emails and smses stating that my application is incomplete and I should complete the application.

This last happened again last week. Nedbank called me to apologize and said they would look at the system break down.

The weekend I received another email and sms. Application incomplete.

This account costs me more than R300 per month in fees.

They create false expectations and anxiety in clients minds.

Is this fair? Is this a professional company who has customers' best interest at heart or another corporate who cares only for their balance sheet?

Are South Africans not dealing with enough stress and so many fronts and levels? Why Does Nedbank have to rub salt into wounds.