MK
Mahomed K

1 reviews | Active since Feb 2017

09 Feb 2021, 10:49

Nedbank ******* deceased estates department

Nedbank must have the *******est deceased estates department and clients of nedbank ought to know that after they die, their heirs/family members will have really long delays in finalization of matters, if any at all, for, amongst other things, the following: 1. Their website details are incorrect; 2.Their deceased estates department will tell you, when you have to search and call a completely different number, that your query may only be made via e-mail and will be responded to within 48 hours. 3. The oddity here is that you receive a response within 48 hours to tell you your query will be responded to shortly; 4. In my case, its already a month; so how short is short and in other cases, give yourself about 3 months or more to tell you balances in accounts of the deceased.

You may attempt to call or contact the Nedbank branch and the staff there will look at you like "what are you talking about? I have never heard of a deceased estate department." A member of staff actually told me that she has no idea what I was talking about!!!!!

Dear All, please take your business elsewhere.

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