LR
Lindiwe R

1 reviews | Active since Jul 2015

10 Jul 2015, 07:37

Nedbank robbes its clients

I have a cheque account with nedbank and for the past 6 months my account will be on a minus and and not get a clearity why, on the 09.07.15 my account was on a minus R887.48 and when i went to the braamfontein branch they gave me a lame explanation. on each and every transaction i make a get a notification hence i dont i understand the balance on my account now Nedbank is telling me that the amounts I recieve on my cell phone is never accurate as they have system problem and everytime i swipe with my card for more than R100 i pay them R90 for the transaction that was information given to me by a call center agent and the helpdesk agent told me a diffrent story, on the 26.05.15 i swiped my card at 4 times and the withdrew money after that my balance was at R455.68 and they are telling me that i swiped after i withdrew money and that i is false even their records can prove that. Please assist me get back the R90x3 that they took from my account as they took the money **********ly and i want me money back. Nedbank is exploiting us and this must come to end. Please assist me to get my money back

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Replies (1)
Nedbank
Nedbank's reply10 Jul 2015, 08:20
Official
Hello Lindrish101,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team