JS
Jabu S

1 reviews | Active since Aug 2009

26 Oct 2015, 09:42

NEDBANK ***********

I took up a personal loan with Nedbank,and signed a contract with the repayments of R2496.64 . The bank debited R2763.32, I DID NOT SIGN FOR THE AMOUNT. the call centre agent who helped me her name is Ennie, call ***. SHE INFORMED ME THAT THE SYSTEM HAD RECALCULATED THE LOAN AND THAT IS WHAT I WILL PAY.<br> <br> VERY BAD SERVICE FROM NEDBANK,I WAS STARTING TO LIKE BANKING WITH THEM, PEOPLE MUST BE CAREFULL WHEN DEALING WITH NEDBANK..******- <br> <br> #GOINGTOBANKINGOUMBUDSMAN<br> <br> <br> THANKS<br> <br> Jabu Shumeni

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Replies (1)
Nedbank
Nedbank's reply26 Oct 2015, 09:54
Official
Hello jshumeni,

We note your frustration with the fact that your concern has still not been resolved.

We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team