Nedbank ripping me off in broad daylight

Nedbank is ripping me off in broad daylight. They charged me R 150 for a withdrawal I did this month. It was my first withdrawal and I was always told that the first 3 withdrawals on my account are free . I lodged a complaint and was told they would call me back to deal with it and I have heard nothing. Then they do the unthinkable ,I deposited R 200 as I entered into payment arrangements with my credit card and needed to ad an additional R 200 in my account and they charge me a R 50 deposit fee .Yes R 50 deposit fee on an amount of R 200 . I have been banking with Nedbank for years now and have only noticed this now .I don't know how long this has been going on and I would need to go back to my statements as I have noticed this now because I am in a bit of a financial situation.These costs are in addition to the almost R 200 pm monthly fees I pay to Nedbank.