Nedbank ripping me off

I'm so disgusted with Nedbank. In December I went and opened an account with Nedbank craighall park I was told not come to the bank to collect the card until I got a SMS staring to do so. To date I'm still waiting for the SMS for the card. Instead I keep getting text messages telling me that I owe Nedbank R200 for an account I don't have a card for. At first the account was linked to my internet banking and transferred money into that account hoping to get a card but instead I was waistline my money transferring money from one account to another and back. I'm sick of Nedbank and this is my last month with you. I'm not going to pay for an account that I never received a card for and I can't keep chasing you for your service when I'm the one paying for it. I'm done