1 reviews | Active since Sept 2016

08 Aug 2017, 09:11

Nedbank ripped me off

<p>Nedbank called me to make payment arrangements for my personal loan. We agreed on R500 for three months, this was my first month to pay that R500 and Nedbank didn't keep their word they went into my account and debited R1311.17. </p> <p>Now they are refusing to refund me my money.</p>

0
Replies (2)
Nedbank
Nedbank's reply08 Aug 2017, 09:13
Official

Dear Innocent

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

's update10 Aug 2017, 09:58
Reviewer Update

I have provided Nedbank with the details that were requested but they told me that they will get back to me, guess what no response sent an email and still no reply. So to me that clearly states that Nedbank doesn't wanna refund me my money that they debited from my account.