1 reviews | Active since May 2018
Nedbank ******* 21*insufficient fund charges for trying to load account into Google play.
Absolute ******* Bank. I've copied and pasted my initial e mail to them-slight changes for privacy reasons. I'm closing my account with them, i can't stand being ********** like this:
(( CCM ********** 7 Dear Cheslin
I find it unacceptable that Nedbank wacked me 21 insufficient fund deductions for the same thing.
On Monday I collected my new card. I deleted my old card off Google due to the cvn number and proceeded in loading my details onto Google. It was rejected. I tried again same story. I tried the old card cvn same story. I had no idea that each time i did this I was being debited insufficient fund fees, there was not one sms stating I had insufficient funds. I found this out the next day when I phoned Nedbank to ask why it's not loading, is it my cvn number, address, new card.....?!
21 times I tried to load my account onto Google play store without success. Surely this should not have been deducted 21 times. 21 * R8,57 wrong wrong!!!!!!
There were no funds so to speak, I had no idea why it was not loading, I even contacted Google who phoned me back from California and I had to wait 33 min, so I dropped the call. I tried over and over completely unaware that Nedbank was ripping me off with each attempt!! It's sickening that a Bank can do this, surely an SMS could have been sent to me to tell me there were no funds-i might have clicked on then!!!!
I'm furious at the way Nedbank did this. Worse even is that it only reflected today 3rd May, because I checked my account yesterday for the R50 I transferred over to my account and there was no such thing. It's even dated the 30th but you just let it go on and on and on!!!!!!!!!!! Why, why no SMS, why carry in deducting insufficient funds for the same thing!!!! It's a blatant slap in my face!
This must be sorted,i will not pay anything toward this, as far as I'm concerned you have ripped me off blue blind. You cannot just let this happen 21 F...ing times without an sms or simply not charging for the same thing 21 times!!!!! It was not a purchase, I was trying to load my account onto Google-Simple as that!!!
Absolute highway *******, it's sickening how greedy banks are and I'm not surprised Nedbank is almost bottom of the list of worst Banks in South Africa))
I was called in the morning on Friday 4th May and told i would recieve a call back by day end with a solution-Nothing done! I can't fathom how i did not recieve an insufficient fund sms!! Post this i did transfer some funds over to buy airtime and they took that money as well. 3 days later i get an sms stating low balance and my transfer of monies over-3 days later, unacceptable!!!! Closing account!!!
Dear Martin
We hear your concerns and a resolution manager will contact you within business hours to discuss this matter.
Regards
Client Service Support
Dear Martin
We hear your concerns and a resolution manager will contact you within business hours to discuss this matter.
Regards
Client Service Support
