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michelle 0 ocallaghan

1 reviews | Active since Sept 2016

03 Sept 2016, 09:05

nedbank retail recoveries

<p>I have a personal loan with nedbank after a year that they debit R5000 of my bank earning a salary of 8000 beginning of the month bills to pay and they can't help to reverse the money I have to wait 7 to 14 working days and it's month end have bills to sitting with an amount of R300 to survive for the rest of the month they are rude when they have to assist you and can not help </p> <p> </p> <p>I have 5 accounts with nedbank and experienced the worst service ever will definitely move all my accounts to a better bank nedbank is the worst</p>

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Replies (3)
Nedbank
Nedbank's reply03 Sept 2016, 10:40
Official

Dear Michelle,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

m0o
michelle 0 ocallaghan's update03 Sept 2016, 10:45
Reviewer Update

It is an inconvenience to me and my children I am a single mother I have bills to pay today and can not do so how do you survive with R3000 Doreen at smithsmith attorneys was more helpful than Nedbank she tried her very best so I can be refunded and a debit order if R200 was arranged for every month thank you nedbank for causing the inconvenience

m0o
michelle 0 ocallaghan's update03 Sept 2016, 10:50
Reviewer Update

I have phoned yesterday and this morning my calls are being transferred the whole time and then I get cut off the money I have to spend on phoning nedbank and then you get this worst bank to bank with ever