Nedbank: Reporting ***** proves more difficult than commiting *****

Nedbank service is pathetic to say the least!! I had ********** transactions occur on my account. 3 Hours later and I type this whilst still on hold for any form of consultant to take down my complaint further as more transactions have occured. Whilst waiting further transactions have occurred and I am helpless in stopping this due to no support coming from Nedbank. It would seem as if such a serious issue as ***** has no support system, yet when bank fees are due then Nedbank seems to be interested in their customers. I think giving Nedbank a 1 star rating is still far too high. Samantha from ***** was extremely rude and cut the call after not even asking for any account details, the customer does not seem to be always right at Nedbank. Having banked with other banks this service is highly questionable and appalling.