Nedbank refuses to investigate credit card *****

I received my nedbank statement and I find 4 withdrawals that is not mine on the statement and I call the number on the statement to investigate and I was told the ***** department will not do anything as apparently it was an atm and the withdrawal was used with my card and pin. <br> <br> And they said I must go into a branch and open an incident report , this is nonsense as I know I have not withdrawn cash with this card and all the withdrawals was for exact amount of R400 each time under the sms acknowledgment limit. My card has been cloned or something and money is going out and nedbank as the nerve to tell me they cant investigate . I am sure that at these ATMS THERE ARE CAMERA TO SEE THE FACE OF WHO WITHDREW THIS CASH AND AS A CLIENT OF THIS STUPID BANK I DEMAND THIS BE INVESTIGATED AND NOT WASTE MY TIME TO GO INTO A BRANCH AND WAIT IN LINES WHEN THIS CAN BE DONE OVER THE PHONE. <br> I HAVE SINCE BLOCKED THIS CARD AND NO LONGER WANT TO BANK WITH THIS USELESS BANK THAT CANNOT ASSIST ITS CLIENTS.I AM AN ABSA PRIVATE BANKER AND TO GET SUCH DISGUSTING SERVICE FROM NEDBANK SICKENS ME FOR THE FACT THAT THEY TAKE SUCH ***** LIKELY .