AM
Atang M

1 reviews | Active since Mar 2009

15 Apr 2015, 09:35

Nedbank refuses to help

Knowing that today was payday and I had an emergency, yesterday I went onto my internet banking profile and deleted my future dated payments to my investment accounts. However I forgot that one was actually set up as a recurring payment and I didn't get to delete. Today R5000 went off my account into my ABSA 32 day account and ALL I NEED is for nedbank to reverse this but the call center refused saying i should contact ABSA.<br> <br> Maybe you don't understand the nature of a 32 day account but you cannot touch the funds for 32 days!!! It was a payment FROM nedbank

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Replies (1)
Nedbank
Nedbank's reply15 Apr 2015, 10:05
Official
Hello tangie,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

Kind regards

Client Experience Team