1 reviews | Active since Mar 2015
Nedbank refuses to close account
<p>I have paid up my Nedbank credit last week on the 27 April 2017 and ask for paid up letter. but they are insisting that the account is not paid up while i have paid everything as per information given at the branch. when i request for the statement they refused to give the statement and they confirmed that the balance is R0.00. and they said they are cost on the accounts which amount to around R8000.00 of which i do not know when this amount come from.</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Good day
Nedbank continue from worse and i dont know to what now. This query has not been solved till now more than 5 days.
I require the paid up letter and ITC to be updated. Nedbank improve your service level from zero rating to something good. I will never ever bank with Nedbank again.
for the last time I require the paid up letter and ITC to be updated.
Good day
Nedbank continue from worse and i dont know to what now. This query has not been solved till now more than 5 days.
I require the paid up letter and ITC to be updated. Nedbank improve your service level from zero rating to something good. I will never ever bank with Nedbank again.
for the last time I require the paid up letter and ITC to be updated.
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team