Nedbank refuse to refund my money

Refund of Debit Order lies, false promises and incompetence

Since the 20th of July I have been waiting for a refund from your bank over two debit orders that occurred but shouldn't have, It's been close to a month hearing that the refund will be done today but nothing on my side.

Nedbank debited my account after by mistake and they were made aware. Since then it's been difficult to get the truth or any kind of process from this bank.

It seems like the "Ask once" initiative is just a saying and not practised. Lies, false promises and incompetence are shown on a daily basis

Last confirmation that the refund has been paid was received from Nondumiso from the Nedbank Debt Counselling department.