Nedbank refuse to assist.

Subject: Complaint Regarding Policy Bondibility Issues with Nedbank

Dear Hello Peter Team,

I am writing to bring to your attention the distressing situation I have encountered with Nedbank regarding my policy bondibility. Despite my debilitating health conditions, including paralysis, lupus vasculitis, and peripheral neuropathy, Nedbank has refused my claim citing a previous lupus diagnosis, disregarding the current complications caused by COVID, such as vasculitis and neuropathy. This denial has left me in a vulnerable position as I await two pending operations and struggle to cover expenses while on disability since August 4, 2022.

Despite extensive discussions with Nedbank representatives, including Riaan Pattinson, Deon Brown, and Theressa Jenkins, and providing reports from 25 medical professionals, the assistance I urgently need has not been forthcoming. The financial strain is exacerbated by the fact that Nedbank continues to demand payments for a house that remains unfinished, without offering any meaningful support.

This ordeal has placed immense burden on me, both financially and emotionally. I implore Nedbank to reassess my situation with compassion and understanding, considering the unprecedented health challenges I am facing. I seek fair treatment and the support necessary to navigate this difficult period with dignity and peace of mind.

I appreciate your attention to this matter and hope for a prompt and satisfactory resolution. After being a client 20 years plus you expect a bit more?

Sincerely,