1 reviews | Active since Aug 2016
Nedbank - Readvance Delays
<p>Due to delays in processing my readvance paperwork (this was approved on the 5th and signed at a branch on the 8th of August 2016), the disbur*****t was only released on the 20th of August 2016 (12 days later). More than a week and a half longer than initially indicated when signing the paperwork. These delays have caused interest to accrue and the disbur*****t reduced by 15% from what I was told was initially available. This is completely unacceptable, I would not have undertaken this process if I had been made aware of this when signing the contract!</p>
Dear Pieter,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Pieter,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
