NG
Noxolo G

1 reviews | Active since Jul 2013

30 Jun 2023, 11:48

NEDBANK RACIAL PROFILING OF BLACK CLIENTS!

I am really worried as I opened a current account with Nedbank and my salary/disability benefit was was paid into it on my salary date of the 28th. As my phone had been taken in for repairs I could only pay for it on payday 28 June 2023. I tried withdrawing money at Nedbank Mall of the South and I couldn't as my ATM limit was set on R0.00! I drove to Alberton where my phone was fixed to get it but I had to pay cash. I ended up withdrawing R2000 from Nedbank Alberton tellers inside, which was more expensive. I went to get my phone and went back to Nedbank Alberton to activate Nedbank app. I was assisted by a very helpful lady Nomaswazi and the app worked. I increased my limit to R9900 as I had cash transfers I had to do. I only managed to transfer R700 afterwards I tried transferring R500 but I got an error message. I kept on trying to get into the app & just got message "Something's wrong Call us on *** or try later. I kept on trying to no avail! I later spoke to Theo who emailed ***** department & said they would contact me, to date they haven't! Today I spoke to Anda at ***** Dept promised to call me back between 10:45 and 11:00 and still NO CALL!

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Replies (1)
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Noxolo G's update30 Jun 2023, 14:21
Reviewer Update
It's extremely sad that Nedbank chooses to pretend that their ***** DETECTION SERVICICES isn't RACIALLY PROFILED AGAINST THEIR BLACKPROFILED CLIENTS! As much as I have seen and experienced how most African/Black profiled clients have proven to be less than innocent... Some actually have proven themselves to be innocent.... Less to Nedbank's holier than thou's ***** INVESTIGATORS OF GUMEDE'S EARNING MY TYPE SALARY/DISABILITY PAYMENT!