gR
geoffrey R

1 reviews | Active since Sept 2014

26 Aug 2016, 18:53

NEDBANK - R6066 OUT OF MY ACCOUNT WITH NO EXPLANATION

<p>MY SALARY WAS PAID INTO MY ACCOUNT 25 AUGUST, ON 26 AUGUST R6066 WAS DEDUCTED FROM MY ACCOUNT WITH DESCRIPTION "DEBIT", I HAVE NEVER AUTHORISED THIS DEBIT, AND WHEN CALLING THE CALL CENTRE THEY ALSO COULD NOT EXPLAIN THE DEDUCTION, THEREFORE I REQUIRE THIS MONIES BACK IN MY ACCOUNT BY NO LATER THAN 27 AUGUST, IF NOT IM LAYING A CHARGE @ SAPS AGAINST NEDBANK FOR MONIES TAKEN FROM MY ACCOUNT WITHOUT MY KNOWLEDGE / CONSENT..... </p>

0
Replies (2)
Nedbank
Nedbank's reply27 Aug 2016, 08:21
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

gR
geoffrey R's update30 Aug 2016, 14:14
Reviewer Update

The matter was sorted by Maren Kumari @ Nedbank, thank you for the service received in sorting out this query