Nedbank Professional Banking Pathetic Service

Item: Nedbank
Rating: 1
Author: Mfundo D

I have request card replacement from a "Professional Banker" by the name of Lesetja Makata over two weeks ago. Until today I haven't received my cards yet, I have followed up with him several time and he always promise to get back to me. I am really tired of this and I dont know how are they expecting me to transact. Hai hai hai I am done with Nedbank.

Helpful (0)

Replies (5)

Nedbank's replyOfficial

13 Jun 2018, 14:22

Dear mfara012

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

Nedbank's reply13 Jun 2018, 14:22

Official

Dear mfara012

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

Nedbank's replyOfficial

13 Jun 2018, 14:29

Dear Mfundo

We apologise for the delays you are experiencing with receiving of your cards. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support

Nedbank's reply13 Jun 2018, 14:29

Official

Dear Mfundo

We apologise for the delays you are experiencing with receiving of your cards. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support

Mfundo D's updateReviewer Update

14 Jun 2018, 13:13

I am following up.

Mfundo D's update14 Jun 2018, 13:13

Reviewer Update

I am following up.

Nedbank's replyOfficial

14 Jun 2018, 14:46

Dear Mfundo

A resolution manager will be in contact with you today to discuss your concerns.

Client Service Team

Nedbank's reply14 Jun 2018, 14:46

Official

Dear Mfundo

A resolution manager will be in contact with you today to discuss your concerns.

Client Service Team

Mfundo D's updateReviewer Update

21 Jun 2018, 14:05

Hi, I am following up. Thank you

Mfundo D's update21 Jun 2018, 14:05

Reviewer Update

Hi, I am following up. Thank you