Nedbank Professional Banking - Nedbank has blocked PayPal

Very disappointed with Nedbank, failing in their primary activity functions which is 'banking'. I could not make a payment using PayPal because Nedbank had blocked PayPal as a merchant on their system. I wasted more than an hour and a half trying to resolve this only to find out I need to wait 24 to 48 hours for IT feedback. I obtained services form an online supplier and required to pay them for the services they provided, what a negative impression it is from my side that I could not do so??? My bank could not even help with a provisional solution. I needed to speak to a friend who has an FNB account to make the payment for me. I am really leaning towards FNB, considering the benefits they offer eg. Entertainer, additional guest access to airport lounges, eBucks>Greenbacks etc.