Nedbank Private Client Worst Behavior

Worst Customer Service!!!

I'm a private client banker with Nedbank and received horrific customer service from the "Relationship Manager: Private Clients" and "Service Specialist" named Bennie Pieters and Nicolaas Bronkhorst respectively. It's shocking to have such *********** people working within the banking sector. What a disgrace!

I've ordered MiGoal Cards for two of my daughters over a month ago. It was a nightmare that lasted over 3 weeks just to receive the cards and till to date I've asked them to link my daughters profiles to my profile. They keep saying I need to go to my branch. I've been to the branch several times and the branch keeps saying that linking of profiles are done by the private bankers. I'm sick on these people that don't even take calls nor respond to emails to date.

I'm even considering changes banks as I've never witnessed such behavior with other banks. These individuals should honestly not be working at these roles or any that has to do with customer service.

This is just a huge disappointment!!!