AP
Anthony P

1 reviews | Active since Jul 2011

21 Nov 2018, 08:42

Nedbank Private Bank ostensibly contravening FICA

I am one of multiple trustees on an insolvent TRUST with a Cheque account that Nedbank are refusing to close claiming the account needs to be FICA'd in order to close it. Nedbank "froze" the account over 12 months ago and I then requested the account be closed. Instead Nedbank continued deducting "service fees" until overdrawn whilst refusing to close the account because claiming it was not FICA'd.

I have lodged a contravention of FICA and banking laws with the SARB. Nedbank are aware I no longer have access to some of the trustees and the account FICA was never questioned when it was opened and throughout the 12+ years it was in good standing. I now careless what Nedbank does with the TRUST’s frozen cheque account, sue the TRUST for your “service fees”. What service?

What I will do is fight this with the South African Reserve Bank and push for Nedbank to receive the maximum R150 000 000 fine and sanction for contravening the FICA legislation. Further to this, if in fact the account was not FICA'd as Nedbank claim, I will insist that all monies I personally deposited in the account be refunded so I can fight this "David and Goliath" legal battle on the principal that potential commercial crime is being committed by Nedbank against many trusting clients.

Avoid Nedbank Private Bank.

0
Replies (8)
Nedbank
Nedbank's reply21 Nov 2018, 08:53
Official
Dear Anthony

Kindly be advised that the Resolution manager called on many occasions to assist you with this matter and your phone goes through to your voicemail. Please provide valid contact details so that we can assist you with  this matter.

Kind regards

Client Service Support

Nedbank
Nedbank's reply21 Nov 2018, 11:29
Official
Noted, all calls are recorded and documented on the complaint.
We will provide the resolution manager with your contact number.

Kind regards

Client Service Support
AP
Anthony P's update21 Nov 2018, 12:30
Reviewer Update
That's fine I am awaiting the call and trust you will provide me with all relevant recording for quality and training purposes just they got they "lost" in your systems
AP
Anthony P's update21 Nov 2018, 12:35
Reviewer Update
My cell has no voicemails and I would prefer you phone on that number at 13h38. I can assure you I will record the call so please don't waste my time!
AP
Anthony P's update21 Nov 2018, 12:53
Reviewer Update
Your comments have been noted and have been sent to my attorneys. Regards
AP
Anthony P's update21 Nov 2018, 12:55
Reviewer Update
I'm so excited ? I feel like this is about to go viral
AP
Anthony P's update21 Nov 2018, 13:56
Reviewer Update
What a surprise. No call...not even a missed call on either my cell or my landline. Nedbank exhibiting their credibility on public platform!
AP
Anthony P's update21 Nov 2018, 13:57
Reviewer Update
Noted , Regards,