Nedbank potential *****ulent deduction from my account and the worst, the most disgusting, ugly and rude attitude by Nedbank Phalaborwa Reception

Disgusting, lack of service and *****ulent deduction from my Nedbank account, On 27 May 2025 Nedbank deducted May monthly maintenance fees from my bank account (Instanthouding fooi) then again on 30 May 2025 Nedbank again deducted monthly maintenance fee May (MAINTENANCE FEE) I then on 30 May tried to contact Nedbank on the 0800 number and after wasting 47min data listening to music I gave up and went to Nedbank MEYERTON to try and get an answer, Very helpful agent logged a complaint with her promise of an answer within 3 working days was not forthcoming and after many attempts at the Nedbank 0800 number Today 30 May 2025 I went to Nedbank Phalaborwa as we have been on holiday at Forever Resort Phalaborwa since 01 June 2025 where there has not been a Nedbank because the Mall burned down and only re-opened 25 of May and the nearest Nedbank was in Tzaneen it was not worth the cost to travel to get some sort of feed back. At Phalaborwa Nedbank I was met with a verry rude and disgusting reception by a Woman (can never call her a Lady )with the most UGLY, IMPATIANT and worst attitude one should NEVER be subjected to from a person who has the responsibility of helping people who PAY HER SALARY Sadly to say my query as to the double deduction and disappearance of my funds is still outstanding