Nedbank Poor service once again.

Good Day almost 1 year ago I was declined on a car because of an apparent loan. Eventually this was sorted and my vehicle finance was approved threw MFC a division of Nedbank. Now I am currently buying another car and guess what the same issue has come up again. I have a letter from Nedbank saying all is sorted and how sorry for the inconvenience they are. WHAT THE HELL NEDBANK ALMOST A YEAR LATER AND THEY HAVE STILL NOT REMOVED THIS PHANTOM JUDGEMENT OF MY NAME. I am also currently selling my property because I am purchasing a new property, I have a buyer he has signed the document and If I did not apply for finance today I would be homeless in a few months because of NEDBANK AND THE PHANTOM JUDGEMENT. NEDBANK YOU NEED TO GET YOUR ACT TOGETHER. I have tried again to call your call centre which is a joke. I am not willing to spent another 3+ hours on the phone.