Nedbank Poor service

I visited Nedbank landros marein polokwane on the 10 February 2021 I have been here since 10am until 14h00 with all the social distancing happening it is really frustrating to be in the longest queue and while in the queue prefrences is given to the consultants friends and family.. Consultants have decided they will not assist us as after we have seen that prefrenece is given to people they know